For help with an order, product question, delivery update, return request, payment issue, or privacy request, please contact Brentovia customer support by email.

Store Operator

Huai'an Tengyun Tuohai Technology Co., Ltd., doing business as Brentovia, operates brentovia.com. The company is the seller of record for purchases made through this website.

Business Address

Business address: Room 3118, Building 5, No. 3 Shenzhen East Road, Huai'an Economic and Technological Development Zone, Jiangsu Province, China.

Customer Support

Email: service@brentovia.com

Before You Contact Us

Please include your order number, the email address used at checkout, the product name, and a clear description of your request. Photos or videos may help us review damaged, incorrect, or defective items.

Response Time

We review customer messages during regular business processing periods. Response times may vary during holidays, promotions, and periods of high order volume.